This Privacy Policy describes how MJ Square Designs collects, uses, and discloses your information when you visit our website or engage our graphic design and branding services.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

By using our website or engaging our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Collecting and Using Your Personal Data

1.A Personal Data

While interacting with our website or engaging our services, we may collect certain personally identifiable information that can be used to contact or identify you. Personal information may include, but is not limited to: First and last name, Business name, Email address, Phone number, Address, State, Postcode, City, Billing and payment details, Project briefs, brand assets, and creative materials you provide. We only collect information that is reasonably necessary to provide our services.

1.B Usage Data

Usage data is collected automatically when you visit our website. This may include: Your device’s IP address, Browser type and version, Pages visited on our website, Date and time of visit, Time spent on pages, Diagnostic and analytics data. This information helps us improve website performance and user experience.

2. Cookies and Website Technologies

We use cookies to improve and analyse our website.

2.A Cookies

A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you disable cookies, some parts of our website may not function properly. Cookies may be: Session Cookies – deleted when you close your browser, Persistent Cookies – remain on your device for a set period. You can learn more about cookies on Terms Feed website article. We may use cookies for: Website functionality, Remembering preferences, Website analytics, Monitoring website performance.

3. Use of Your Personal Data

MJ Square Designs may use your personal data for the following purposes:

3.A To Provide Our Services

To deliver graphic design, branding, and related creative services.

3.B To Communicate with You

To respond to enquiries, provide project updates, send invoices, and communicate regarding your design project.

3.C Marketing Communications

To send occasional updates, promotions, or service announcements (only if you have opted in). You may unsubscribe at any time.

3.D To Manage Requests

To attend to and manage enquiries, feedback, or support requests.

3.E Business Improvement

To analyse website usage trends, evaluate marketing effectiveness, and improve our services and client experience.

We do not sell or rent your personal information to third parties.

4. Retention of Your Personal Data

We will retain your personal data only for as long as necessary to: Complete your project, comply with legal, tax, and accounting obligations, resolve disputes, enforce agreements.

Usage data is generally retained for a shorter period unless required for security or legal reasons.

5. Access and Deletion of Your Personal Data

You have the right to request access to the personal data we hold about you.

You may also request correction or deletion of your personal information by contacting us.

Please note that we may need to retain certain information where we have a legal obligation or lawful basis to do so.

6. Disclosure of Your Personal Data

6.A Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

6.B Service Providers

We may share limited information with trusted third-party providers who assist in operating our business, such as: Payment processors, Website hosting providers, Cloud storage providers, Professional advisers (e.g., accountants or legal advisers).

All third parties are expected to maintain confidentiality and protect your information.

7. Security of Your Personal Data

MJ Square Designs is committed to ensuring that the information you provide to us is secure.

We implement reasonable physical, electronic, and managerial procedures to safeguard your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Confidential Client Materials

As a graphic design agency, we may handle confidential business information, brand assets, and proprietary materials provided by clients. We treat all such materials with strict confidentiality and use them solely for the purpose of delivering agreed services.

9. Third-Party Links

From time to time, our website may include links to third-party websites for your convenience or additional information. These websites are not owned or controlled by MJ Square Designs.

The inclusion of any external links does not imply sponsorship, endorsement, or approval of the content, services, or policies of those websites.

While we take care in selecting the resources we share, MJ Square Designs is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit, especially where personal information may be collected.

10. Changes to This Privacy Policy

MJ Square Designs may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

When we make updates, we will revise the “Last Updated” date at the top of this page. Any changes will take effect from the date they are published on our website.

Where the changes are significant, we encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

MJ Square Designs
Melbourne, Victoria, Australia
Email: design@mjsquaredesigns.com